Business Process Outsourcing

Open Mind meets its customers’ views by offering complete solutions for process externalization.

+10 years experience

Administrative efficiency and effectiveness

The Open Mind Group, Contact Center Department, was set up in Romania, in Iaşi City, in 2007, relying on the professionalism of young and dynamic specialized resources existing in this sector.

20 000 +
Tech Inbound

We are always in contact with our clients.

40 000 +
Check Quality

Always managed to achieve sales target of our customers.

20 000 +
Appointments per year

Our agents are always ready to provide the best deals.

TELEMARKETING &
TELESELLING

The careful, dynamic and efficient organization of the company's marketing communication, by coordinating the sale network and the direct marketing activities is undoubtedly a great competitive advantage.

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CUSTOMER CARE AND TECHNICAL ASSISTANCE SERVICES

Customer Care is a dedicated service which is based on customer interaction management, taking care of requested information, complaints or requests for support or assistance.

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BACK OFFICE SERVICES

The back office services are a vital component in a successful business that coordinates and ensures sales, contracts or data base management in an organized and efficient way.

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Technology and security

We work with high-quality technology and your data will always be safe

Proven start-up expertise

Proven start-up expertise and foreign call center management experience

They really trust our business

Work with us

Do not hesitate to contact us for a discussion.

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